August 12, 2008

Consumers Spending More Time in The Kitchen

Restaurants Still Feeling the Pinch as Economic Slowdown Continues

By Paul Carton
August 12, 2008

Since November 2007, our ChangeWave consumer surveys have tracked a continuing slowdown in U.S. restaurant spending. To find out if the outlook for restaurants is showing any signs of improvement, we surveyed Alliance members on their dining habits during the weeks of June 25-July 2 (n = 4,525) and July 7-14 (n = 1,276).

Here's what we found:

Tough Times for the Next 90 Days

The surveys found that U.S. consumer restaurant spending is still weakening, with nearly two-in-five (38%) respondents saying they'll spend Less Money on restaurants over the next 90 days and only 10% saying they'll spend More Money.

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Latest Restaurant Trends

  • Dining at Less Expensive Restaurants. In a sign consumers remain tight with their wallets, only 5% of respondents say they’ll dine at More Expensive restaurants over the next 90 days – down 4-pts since April. Nearly nine times that amount (43%) say they’ll dine at Less Expensive restaurants.


  • Dining Out Less Often. In a further sign of tight times, only 13% say they’ll dine out More Frequently at restaurants over the next 90 days, down 8-points. More than half (56%) say they’ll dine out Less Frequently.


  • Among that group, better than two-in-five (42%) cited Inflation/Increased Cost of Living as the primary reason for dining out less frequently. Another 27% pointed to Higher Energy Costs.

    Which Types of Restaurants Have Been Hardest Hit?

    Upscale Dining Restaurants ($25 or more average per person) are still being hit hardest – with only 3% of respondents saying they’ll dine at them More Often, and 38% Less Often (Net Difference Score = -35).

    Moderately Expensive Restaurants ($15-25 average per person) also are taking a big hit – with just 7% of respondents saying they’ll dine at them More Often, while 27% said Less Often (-20).

    In contrast, Family Style/Quick Service Restaurants (12% More Often; 12% Less Often) and Casual Dining Restaurants (14% More Often; 16% Less Often) appear relatively steady.

    We note that Fast Food Restaurants (11% More Often; 16% Less Often), while not yet in positive territory, are still doing 2-pts better than in our April survey.

    Chain Reaction

    The survey also asked respondents about the individual restaurant chains where they’ll be spending more money over the next 90 days.

    Note that we’ll present a complete set of findings on individual restaurant chains after our next restaurant survey in September. That said, here are some key momentum leaders for the next 90 days:

  • Top Restaurants for More Spending Next 90 Days: McDonald’s (22%), Subway (20%) and Olive Garden (20%).


  • Top Overall Favorite Restaurants: Olive Garden (8%), Outback Steakhouse (8%) and Red Lobster (7%).
  • The current results look relatively strong for Darden Restaurants Inc. (DRI), owner of Red Lobster and Olive Garden. They also echo the results from our April survey, which showed a positive outlook for Darden once consumer restaurant spending starts to improve. According to our April 2008 survey, Red Lobster, Olive Garden and Outback Steakhouse will benefit most when consumers begin spending again.

    But remember, the bottom line is that consumers are still reining in their spending on restaurants – much to the dismay of the restaurant industry – and until we see that behavior beginning to change, restaurant stocks will remain a risky bet.

    To stay up-to-date on our findings, sign up for our free newsletter

    Jim Woods Co-wrote this article.


    Related ChangeWave Articles
    -- Consumer Shock - Spending Takes a Big Turn for the Worse (10/7/08)
    -- Downward Spiral for U.S. Economy (9/16/08)
    -- Inflation's a Huge Drag as Energy Costs Transform Consumer Behavior (8/19/08)
    -- Yet Another Spending Downtick in ChangeWave Consumer Survey (7/22/08)




    Comments (5)

    Marilyn H:

    We are 68 and 72 years old respectivly. Due to the increased costs of everything we only go out to eat once a week instead of 2 or 3 times. When we do go out it's to somewhere where they have a special like chicken wings for 15 cents each. $3.00 gets you 20 wings, homemade chips $2.00 and a side salad $3.00. So with a beer the two of us can eat for about $12 to $14.00. That's all we can afford now.

    Hank G:

    Since my wife died three plus years ago I have eaten regularly at a family restaurant in Killeen, Texas. They offer specials at all meals. This is not junk food specials, but really honest deals in food, such as salmon patties with soup, two vegetables or one veg and dessert. Sundays for dinner, they always have free dessert and the usual special with two vegs.

    Jerry, the owner, has managed to keep the price on specials down. He has not raised it significantly since this latest Congressional money manipulation began. Here's to Henderson's in Killeen!!

    Hank

    Art S.:

    We've tried them all -- Olive Garden, Outback, etc. For our money, The Cheesecake Factory is tops! Best menu, best entrees, best desserts, best service, best ambience -- and reasonable prices. We've at several different Cheesecake locations and have been impressed with the consistent quality across the stores. I understand their average ticket is about $18, but we tend to splurge. After gasoline prices dipped below $4 per gallon, it seemed to us that customer traffic picked up somewhat in early August at Cheesecake.

    NANCY:

    WILL GO OUT AS OFTEN.

    HIGH END RESTAURANTS WILL BE RESTRICTED TO PRECIOUS FEW VISITS.

    DEFINATELY WILL CUT BACK ON WINE & DRINKS WHICH GREATLY INCREASE BILL.

    ALWAYS ORDER WATER. APPROX. $2 FOR A BEVERAGE MAKES IT AN EXPENDABLE ITEM.

    Russell M:

    I would eat out more often if more resturants would join local barter exchanges and accept the barter currenency. It's a win win! They have only the food costs to pay for and will attract more business customers, and will have more barter for business expenses; such as carpet cleaning, advertising, employee bonuses, signage, accounting services, and many other things that the local exchange can arrange. The servers get more tipping customers, and the barter customers are good word of mouth advertisement for the eatery.

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